I sent an email in reply to my order, which requested that I use this forum for my order inquiry.
I placed an order a few days ago, for the Cohesion3d controller, a graphic LCD panel, and by mistake, a power supply for a mini board. I meant to order the adapter instead. The order number was 15728.
I received an email from Cohesion asking if the order for the power supply was in error, and I replied that it was an error, and requested they replace that with the adapter. I don’t need a refund of the $30 price difference, so I asked that they just add something useful to the order.
I didn’t get a reply to my email, but a few hours later I received an order confirmation and shipping info that showed I was still getting the mini power supply, and not the adapter.
I then replied to that notification asking for details and if my request was granted, but the reply I got from Cohesion was the request that I direct my inquiry here.
So, here’s my inquiry. I know the problem was my own fault, so I’m not complaining at all. I just want to know if I need to place another order for that adapter.
Thanks for catching my error and for any direction you can give me. I am really looking forward to using the Cohesion3d controller after all the positive reviews I’ve seen regarding it.
Also, my order doesn’t appear under my account info when I log in. Is that correctable?