Your machine is wired for 3 phase stepper motors. You might need to swap the stepper motors on the rotary unit for 3 phase variants or add a second stepper driver for biphase motors in parallel with the stock one, then have a dedicated connector for the rotary to use.
Yes, 3 wires going to a motor is not what we are expecting, as the rotary uses a 4 wire Nema 17 Stepper Motor. It does sound like your machine has 3 phase motors with different drivers to match those.
Unfortunately I am not able to understand the current wiring from the pictures you have provided, it would be good if you can provide clear pictures of the driver including the wiring coming out of it, pictures of your motors themselves, the entirety of the electronics bay in the laser, and the model # of the motor drivers.
We do not need you to replace any motors. You will most likely need an additional stepper driver, and wire it in to your machine. I’m waiting for the pictures so I can advise you on this.
A lot of rotaries use the same motor and thus would have the same requirement to get a separate driver installed
For what it’s worth:
Cohesion3D is one guy named Ray. That’s me. Hi! Trashing me on Facebook is not going to get you up and running any faster - I put my soul into this business and I’m really trying to help you.
The forum is the best way to discuss technical matters such as these, so that we can share pictures, link documentation, and have other knowledgeable people weight in where needed.
Okay Ray, I was out of line and I apologize! I am just frustrated. I am on a fixed income and had to dig a bit to buy this Rotary. I was naive and hoped it would work right out of the box. It didn’t so the only place I could find support was your forum. the first response said it was from a robot from C3d. Then a few days later a user responded and said I had a 3 phase system and that I would probably have to buy a new motor for the rotary but not a real fix.
Part of my frustration stems from trying to get help with LightBurn. A month or two ago I tried to install it and had issues. Only place to get support was the forum I never got any responese. I figured it would be the same with the rotary. I am an older guy and I am use to picking up a phone and calling someone for help or at the very least logging on to the company website and filling out a support request.
Again I was out of line and I will delete my post on your FB page if haven’t already.